Privacy Policy

At Momentmm.xyz ('we', 'our', or 'us'), we are committed to protecting your privacy and ensuring the security of your personal information.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform for events, NFTs, and investments.

By using our Service, you consent to the data practices described in this policy.

We collect information you provide directly to us, such as when you create an account, RSVP for events, or contact us:

• Personal Information: Name, email address, phone number, profile picture

• Account Information: Username, preferences, social links

• Event Information: RSVP details, event preferences, attendance history

• Financial Information: Payment details (processed securely by third-party providers)

• Solana Wallet Data: Encrypted private keys, public addresses, transaction history, SOL balance

• NFT Information: Polygon NFT token IDs, metadata, ownership records, transfer history

• Blockchain Data: SOL reward transactions, NFT ticket minting records on Polygon network

• Communication: Messages, feedback, support requests

• Technical Information: IP address, browser type, device information, usage patterns

We automatically collect certain information when you use our Service:

• Usage Data: Pages visited, time spent, features used

• Device Information: Device type, operating system, browser version

• Location Data: General location based on IP address (for event recommendations)

• Cookies and Tracking: To improve user experience and analyze usage patterns

• Blockchain Data: Public transaction data from Solana Mainnet and Polygon network

• Wallet Activity: SOL transactions, NFT minting events, balance updates

• Analytics Data: User interactions, performance metrics, error logs

We use your information for the following purposes:

• Service Provision: To provide and maintain our platform services

• Event Management: To process RSVPs, send event notifications, manage attendance

• Solana Wallet Services: To create and manage your Solana wallet, process SOL transactions, distribute 10% cashback rewards

• NFT Ticket Services: To mint NFT tickets on Polygon network, manage ticket transfers, verify event entry

• Blockchain Operations: To execute transactions on Solana Mainnet and Polygon network securely

• Communication: To send important updates, notifications, and support responses

• Account Management: To create and maintain your user account and wallet credentials

• Security: To protect against fraud, abuse, and unauthorized access with encryption

• Improvement: To analyze usage patterns and improve our services

• Legal Compliance: To comply with applicable laws and blockchain regulations

We may share your information in the following circumstances:

• Service Providers: With trusted third-party providers who assist in operating our platform

• Event Hosts: With event organizers for RSVP management and event coordination

• Blockchain Networks: Public transaction data is recorded on Solana Mainnet and Polygon network

• Wallet Services: Your encrypted wallet data is stored securely; private keys are never shared

• NFT Storage: NFT metadata and ownership records are publicly visible on Polygon blockchain

• Legal Requirements: When required by law or to protect our rights and safety

• Business Transfers: In connection with mergers, acquisitions, or asset sales

• Consent: When you explicitly consent to sharing your information

• Aggregated Data: We may share anonymized, aggregated data for research and analytics

We do not sell your personal information to third parties for marketing purposes.

We implement appropriate technical and organizational measures to protect your information:

• AES-256 Encryption: Wallet private keys and mnemonics are encrypted using military-grade encryption

• Blockchain Security: Transactions on Solana Mainnet and Polygon network are cryptographically secured

• Access Controls: Limited access to personal data on a need-to-know basis

• Wallet Protection: Server wallet security with multi-layer authentication for SOL reward distribution

• Security Monitoring: Continuous monitoring for security threats and vulnerabilities

• Regular Audits: Periodic security assessments and smart contract audits

• Employee Training: Staff training on data protection and blockchain security best practices

• Incident Response: Procedures for responding to potential data breaches

• Secure Infrastructure: Hosting on secure, certified cloud platforms with redundancy

While we strive to protect your information, no method of transmission over the internet is 100% secure.

We retain your information for as long as necessary to provide our services and comply with legal obligations:

• Account Data: Retained while your account is active and for a reasonable period after closure

• Wallet Data: Encrypted wallet credentials retained as long as your account exists

• Transaction Data: Retained for accounting and legal compliance purposes

• NFT Data: NFT records on Polygon blockchain are permanent and immutable

• SOL Transactions: Solana blockchain transaction history is permanently recorded on-chain

• Communication Data: Retained for customer support and service improvement

• Analytics Data: Retained in anonymized form for service improvement

• Legal Requirements: Some data may be retained longer to comply with blockchain and financial regulations

You may request deletion of certain personal data, subject to legal, operational, and blockchain permanence requirements.

You have certain rights regarding your personal information:

• Access: Request access to your personal data we hold

• Wallet Control: Export your wallet private keys and transfer assets to external wallets

• Correction: Request correction of inaccurate or incomplete data

• Deletion: Request deletion of your personal data (blockchain records are permanent)

• Portability: Request a copy of your data in a portable format

• NFT Transfers: Transfer your NFT tickets from our server wallet to your personal Polygon wallet for free

• Objection: Object to certain processing of your personal data

• Withdrawal: Withdraw consent for data processing where applicable

• Account Settings: Update your preferences, currency settings, and wallet options

• Communication Preferences: Opt out of marketing communications

• Data Export: Export your account data, including wallet history, NFT records, and SOL transactions

To exercise these rights, please contact us at help@momentmm.xyz.

We use cookies and similar tracking technologies to enhance your experience:

• Essential Cookies: Required for basic platform functionality and security

• Performance Cookies: Help us understand how you use our platform

• Functionality Cookies: Remember your preferences and settings

• Analytics Cookies: Provide insights into user behavior and platform performance

• Third-Party Cookies: From integrated services like payment processors and analytics

• Blockchain Tracking: Monitor transaction status and blockchain interactions

You can control cookie settings through your browser, but disabling certain cookies may affect platform functionality.

We do not use cookies for advertising or tracking across other websites.

We integrate with third-party services that may collect your information:

• Payment Processors: For secure payment processing and transaction handling (Razorpay)

• Solana Network: For SOL wallet operations, transactions, and cashback distribution on Mainnet

• Polygon Network: For NFT ticket minting, storage, and transfers on Polygon blockchain

• Blockchain Explorers: For transaction verification on Solana Explorer and PolygonScan

• Exchange Rate APIs: For real-time SOL/USD and INR conversion rates (Binance, Exchange Rate API)

• Email Services: For sending notifications and communications

• Analytics Providers: For understanding platform usage and performance

• Cloud Services: For data storage, processing, and infrastructure

• Authentication Providers: For secure user authentication and account management (Clerk)

These third parties have their own privacy policies and data practices. We encourage you to review their policies.

We are not responsible for the privacy practices of these third-party services.

Your information may be transferred to and processed in countries other than your own:

• Data Processing: Our service providers may be located in different countries

• Blockchain Networks: Blockchain data is distributed globally across network nodes

• Cloud Infrastructure: Our cloud services may operate across multiple regions

• Adequate Protection: We ensure appropriate safeguards for international transfers

• Standard Contractual Clauses: Where applicable, we use approved transfer mechanisms

• User Consent: By using our Service, you consent to international data transfers

We take steps to ensure your data receives adequate protection regardless of where it is processed.

Our Service is not intended for children under 13 years of age:

• Age Verification: We do not knowingly collect personal information from children under 13

• Parental Consent: Users under 18 should have parental consent to use our platform

• Event Restrictions: Some events may have age restrictions

• NFT Ownership: Legal age requirements apply to NFT and investment features

• Data Deletion: If we discover we have collected data from a child under 13, we will delete it

• Parental Rights: Parents can contact us to review, modify, or delete their child's information

We encourage parents to monitor their children's online activities and educate them about internet safety.

We may update this Privacy Policy from time to time:

• Notification: We will notify you of significant changes via email or platform notification

• Review Date: The 'Last Updated' date at the top indicates when changes were made

• Continued Use: Your continued use of the Service constitutes acceptance of changes

• Material Changes: Significant changes will be highlighted and explained

• User Rights: You have the right to object to changes or terminate your account

• Previous Versions: Previous versions of this policy will be archived and available upon request

We encourage you to review this Privacy Policy periodically to stay informed about our data practices.

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Email: help@momentmm.xyz

• WhatsApp: +91 72594 10511

• Contact Page: /contact

• Data Protection Officer: Available through our support channels

• Response Time: We aim to respond to privacy inquiries within 72 hours

• Documentation: We can provide detailed information about our data processing activities

• Complaints: If you have concerns about our data practices, please contact us directly first

We are committed to resolving any privacy concerns promptly and transparently.